Research, Energy, and Environment
About ThermoFisher Scientific
ThermoFisher Scientific is a global biotech company headquartered out of Waltham, Massachusetts. They provide products and services to over 350,000 customers in 150 different countries and their customer list includes pharma and biotech companies, secondary education, hospitals, medical research institutes and government organizations.
What Clear Spider has Done
ThermoFisher partnered with Clear Spider to track both its internal inventory as well as outbound orders to its various customers. The Clear Spider team developed a unique set-up for ThermoFisher that incorporated the Clear Spider mobile app as the main tool used to scan product in and out of ThermoFisher’s inventory.
In addition to tracking physical inventory, ThermoFisher wanted a full analysis of their inventory operations including several custom metrics the Clear Spider system was able to capture. This data is readily available in several different reports which provides the ThermoFisher team plenty of material to review their current processes and see where improvements can be made.
Challenges
- Inventory Data Metrics
- Inventory Visibility
- Inventory Tracking
Solutions
- Mobile App
- Inventory and Order Management
- Consumption
- Replenishment
Results
- Inventory Data Reports
- Internal Inventory Tracking
- Transparency into Inventory Levels
- Decrease Inventory Expenses
- Cloud-Based Inventory System
About General Electric GRC
General Electric is an American multinational conglomerate specializing in aviation, healthcare, power, renewable energy, digital industry, additive manufacturing and more. General Electric’s Global Research Centers have been sources of constant innovation for the organization by providing research and insights on new technology that could be used to improve the world of today to create a better tomorrow.
What Clear Spider has Done
General Electric GRC reached out to Clear Spider for a system that could help track inventory being used in several research labs in Bangalore, India.
The Clear Spider team expertly set up a solution that would not only track inbound orders and inventory costs but would also automatically replenish stock at different lab location based on inventory needs. Clear Spider has integrations with General Electric’s ERP system so when any item reaches its minimum inventory level, they system automatically creates a purchase order to bring stock back up to optimal levels. In addition to keeping stock levels topped up, Clear Spider monitors inventory data such as turnover rates and cost to give General Electric a full picture of GRC operations.
Clear Spider ensures that General Electric GRC’s inventory needs are met so they can focus on developing the world’s next revolutionary technologies.
Challenges
- Inventory Level and Cost Tracking
- Streamlined Restocking Process
- Delivery and Shipment Lead-Time Reduction
Solutions
- Min / Max Inventory Level Reporting
- Automatic Replenishment Function
- Inbound / Outbound Tracking
- Purchase Order Creation
- ERP Integration
Results
- Inventory Auditability
- Streamlined Ordering Process
- Comprehensive and Accurate Inventory Data Reports
- Automatic Stock Replenishment
- Streamlined Ordering Process
- Eliminated Stock-Outs
About Ellsworth Adhesives
Ellsworth Adhesives is headquartered in Germantown, Wisconsin and specializes in the research, development and distribution of chemical and adhesive products. Ellsworth has facilities in 14 different countries and services numerous industries including aerospace, defense, consumer products, lighting, manufacturing and medical.
What Clear Spider has Done
Ellsworth Adhesives has a wide customer base that have very specific requirements in terms of product selection, use and inventory data. Due to these rigorous demands, a manual inventory system simply would not work for the business and Ellsworth decided to team up with Clear Spider.
Through Clear Spider, Ellsworth has set up VMI capabilities that give customers visibility into available inventory, allows them to order new products online and notifies them when they should restock specific items. Alternatively, Ellsworth also has the option to manage their customers’ inventories for them and provide automatic replenishment to prevent stock-outs. Clear Spider provides comprehensive lot tracking so Ellsworth and their customers know what items are closest to expiring which leads to a more efficient use of purchased stock.
Clear Spider helps keep Ellsworth Adhesives together by automatically managing their inventory strengthening the bonds between them and their customers.
Challenges
- Human Error Efficiency and Cost Reduction
- Easily Deployed Inventory Management System
- Existing ERP Integration
Solutions
- Lot Controls
- Vendor Managed Inventory
- ERP Integration
- Online Ordering Portal
- Inventory Tracking
Results
- 20-30% Increase in Customer Base
- Reduced Labor Spent on Inventory
- Improved Customer Relationships
- Improved Inventory Efficiency
- Eliminate Inventory Shortages
About Chet Morrison
Chet Morrison Contractors provides construction, diving, fabrication, pipeline, ship repair and well services to the oil and gas industry. CMC boasts expertise across a variety of disciplines and has multiple international and domestic facilities they can use to meet the diverse needs of their customers.
What Clear Spider has Done
Part of Chet Morrison’s services offered to their clients includes repair and preventative maintenance of pipeline parts. They decided to work with Clear Spider to help track the progress and materials used during these repair and maintenance projects.
Clear Spider keeps each customer’s assets separate in individual, login-restricted instances so each customer can track what is being repairs and the progress of the repair. Clear Spider is also used internally to track the consumable parts used in each maintenance or repair project so Chet Morrison knows exactly how many materials they need and where they are being used.
Overall, Clear Spider has helped Chet Morrison by providing a clearer picture of their internal operations which allows them to keep their projects organized and helps them stay accountable to their different customers.
Challenges
- Customer Asset Tracking
- Consumable Inventory Visibility
- Repair Projects Progress Tracking
Solutions
- Barcode Scanning
- Mobile App
- Order Management
- Fulfillment
- Serialization
Results
- Improved Project Auditability
- Reduced Stockouts
- Secure Customer Instances
- Mobile Inventory Access
About ChemicoMays
ChemicoMays is a provider of chemical management services including procurement, inventory management and distribution. Based out of Southfield, Michigan, ChemicoMays is committed to providing value to their clients by “optimizing the chemical lifecycle through one integrated solution.”
What Clear Spider has Done
Due to the variety of services provided by ChemicoMays, they needed a unique solution that could help streamline their current inventory processes to better provide these inventory services to their customers.
Clear Spider was able to make a custom web portal where customers could directly order ChemicoMays’ products autonomously. The sales data from the site gets transferred back to both the Clear Spider and Sage systems to update inventory and sales order data in real-time. Internally, ChemicoMays uses Clear Spider to keep their own inventory organized by using Clear Spider’s data to check stock levels, run replenishment functions and monitor turnover.
With Clear Spider, ChemicoMays is able to provide a more efficient and accurate services to their customers while continuously improving their inventory management through automatic reporting.
Challenges
- Inventory Visibility
- Manual Sales/Inventory Data Transfer
- Inbound and Outbound Inventory Tracking
Solutions
- Sage Integration
- Custom Web Portal
- Replenishment Function
- Inventory Reports
- Warehousing
Results
- Decreased Stock-Outs
- Improved Communication with Customers
- Increased Information Transparency
- Greater Flexibility to Customer Demands
- Replenishment Notifications
- Online Ordering
