Finance and Banking
About Globe Life
Globe Life is a financial holding company that provides services such as life insurance, annuity, and supplemental health insurance. Since its founding back in the early 1900s, Globe Life continues as a major player in the American insurance industry and a key supplier of insurance to individuals across the United States.
What Clear Spider has Done
With many insurance policies comes a lot of paperwork and this is where Clear Spider was asked to step in and help.
Clear Spider’s solution was custom-designed to log and track both pallets of products as well as bins full of individual items. Inbound and outbound items would be tracked using a combination of the Clear Spider app and their barcoding system. In addition to this, Clear Spider provides Globe life with several inventory reports to help analyze what items have the highest turnover and what item stocking levels should be.
Clear Spider provides an excellent system for Globe Life so they can continue to provide their customers with incredible service and peace of mind.
Challenges
- Lack of Inventory Visibility for Field Technicians
- Granular Tracking of Stationery Items
- Lack of Inventory Analytics & Reporting
Solutions
- Replenishment Function
- Mobile App
- Consumption
- Cycle Counting
- Min / Max Inventory Levels
Results
- Reorder Points
- Notification Emails
- Increased Inventory Visibility
- Inventory Usage Reports
- Cloud-Based Solution with Smartphone App Access
About Business Development Bank of Canada
The Business Development Bank of Canada (BDC) is a Crown corporation that is wholly owned by the Government of Canada and is designed to help create and develop small to medium-sized businesses. The BDC is headquartered in Montreal, Quebec, and provides benefits to Canadian businesses such as financing, growth and transition capital, venture capital and advisory services.
What Clear Spider has Done
BDC decided to team up with Clear Spider due to the software’s proven ability to be flexible to meet their needs yet robust enough to gather all the data they required.
The Clear Spider team developed a system for BDC’s internal print department that streamlined their entire inventory process from when an order is requested right up until the purchase order is created and the product has been shipped out. Several benefits of working with Clear Spider includes integrating with BDC’s cost center program to automatically price out orders, email notifications that trigger when stock levels run low and a custom web portal for BDC employees to use to order more products.
Clear Spider handles the Business Development Bank of Canada’s inventory needs today so they can continue to inspire and build the enterprises of tomorrow.
Challenges
- Needed a comprehensive system to help automize, track and report on orders sent to BDC’s internal print department
- Needed a system that would consistently log BDC’s inventory and create purchase orders for outbound orders
Solutions
- Receiving / Transfer Functions
- Cycle Counts
- Barcoding
- Custom Reports
- People Soft Integration
- Custom Web Portal
- Minimum Inventory Levels Alerts
Results
- Secure Company Web Portal
- Product Tracking Throughout Inventory Cycle
- Comprehensive Inventory Data Reports
- Streamlined Order & Fulfillment Process
- Reduced Stockouts & Accurate Inventory Logs
About Paystation
PayStation is a Canadian cheque security and document protection company that prints and writes cheques, offers cheque protection and additional security in cheque issuing. Relying on their 63 years of experience, Paystation strives to use their expertise to deliver unique solutions that meet the rigorous demands of their clients.
What Clear Spider has Done
Clear Spider makes it possible for PayStation to fulfill orders for scanners and supplies from unique, specialized websites designed for each individual financial institution. When a client places an order through their web portal, UPS shipping rates are automatically calculated and attached to the order which helps streamline the shipping process. Customers are then followed-up with an email which contains UPS tracking and support so they can monitor the progress of their purchase.
Overall, Clear Spider helps streamline the ordering process so both Paystation and their customers have peace of mind when purchasing and receiving critical financial tools.
Challenges
- Needed a more streamlined ordering process for clients
- Separate portals to ensure transaction security
- Managing scanners across Canada for different financial branches
Solutions
- Serialization
- RMA
- Lot control
- Fulfillment and Replenishment
- Barcode and RFID scanning
- Vendor managed inventory
- Integration
- Order management
- Locally hosted
Results
- Simplified Supply Ordering
- Greater Visibility
- Individualized Ordering Portals
- Streamlined, Secure Ordering Process
