Aerospace and Automotive
About United Airlines
Measured by fleet size and network, United Airlines is the third largest airline in the world and operates more than 4,500 flights a day. Headquartered in Chicago, Illinois, United Airlines is responsible for transporting millions of customers annually between 339 different airports located on 5 different continents.
What Clear Spider has Done
United Airlines reached out to Clear Spider for a solution to assist with tracking and recording the use of several consumable items in storage rooms at multiple terminals within the United States.
United wanted a system that used the Clear Spider kiosk so that their employees had an easy-to-use system that was readily available anytime. Using the kiosk, United Airlines’ staff are able to check the available amount of specific items while also scanning items in and out of the storerooms. Clear Spider is also used at one of United’s central warehouses in order to receive individual stockroom data and to monitor when any items need to be restocked at any location.
Using Clear Spider’s system, United Airlines has a comprehensive understanding of the stock being used at each location and can use item-cost data from their stockrooms to forecast future demand.
Challenges
- Zero Stockroom Visibility
- Unknown Reordering Points
- Inventory Data and Item Use Forecast
Solutions
- Clear Spider Kiosk
- Replenishment function
- Barcoding
- Consumption and Item Transfer
Results
- Inventory Min / Max Level Notification
- Clear Spider Kiosk Implemented in Each Stockroom
- Automatic Replenishment Notifications
- Streamlined Inventory Processes
- Inventory Forecasting and Reports
About NTN Bearings
NTN Bearings is the 3rd largest bearing manufacturer in the world with over 75 locations across the globe. They use their 100+ years of industry experience to produce high-quality bearings, constant velocity joints, and other precision industrial and automotive equipment for a variety of industries.
What Clear Spider has Done
Clear Spider was brought in to help NTN Bearings keep their orders accurate and reduce the likelihood of the wrong product being used to fulfill an order.
Due to the vast amount of products produced by NTN Bearings, they needed a system to help their employees quickly and accurately fulfill work orders with the correct bearings. Since bearing sizes are difficult to discern with the naked eye, Clear Spider set up a comprehensive system to double check that the barcode of the current set of bearings lined up with the barcode on the work order. With Clear Spider, NTN Bearings has been able to reduce the number of work orders that were incorrectly filled and has the ability to review all transactions to audit what bearings are being sent to each of their customers.
The ability to see the history of the transactions in Clear Spider helps NTN Bearings identify where issues are stemming from so they can more readily react to incorrect orders and ultimately keep their customers happy.
Challenges
- Order Inaccuracies
- Visibility into Inventory Processes
- System Transactions Auditability
Solutions
- Introduced Barcoding and Pallet System
- Returns
- Transaction History
Results
- Fewer Order Inaccuracies
- Faster Order Fulfillment
- Audit Capabilities
- Increased Information Transparency
- Strengthened Customer Relations
About Inland Group of Companies
Inland Group of Companies is a group of three organizations that service over 45 civilian and military airports across North America with diverse services. The organization consists of Inland Technologies which provides environmental services, Inland Deicing Services which focuses on aviation deicing services and Quantem Aviation which specializes in cargo, mail and passenger handling.
What Clear Spider has Done
The Inland Group partnered with Clear Spider primarily due to the flexible solution that Clear Spider’s system offered.
Clear Spider was deployed to assist in several key faculties including shipping, receiving, inventory management and tracking. Using Clear Spider, Inland has developed an internal notification and audit system that gives the Inland management team visibility into exactly where their inventory is going and what stage of the shipping/receiving process it is in. The system also automatically creates invoices based on the outgoing shipments and directs these invoices over to Inland’s accounting team. Clear Spider is able to provide these benefits for each of the individual companies under the Inland Group umbrella that caters to their unique individual needs.
Clear Spider shines a light on Inland Group’s inventory processes so they can make informed decisions and operate in a more flexible manner.
Challenges
- Existing Software Integration
- Inventory Accounting and Auditability
- Inbound/Outbound Inventory Tracking
Solutions
- Email Step Notifications
- Shipping/Receiving
- Invoice Creation
- Integrations with Existing Systems
- Warehousing
Results
- Better Accountability and Auditability
- Greater Visibility
- Improved Inventory Efficiency
- Comprehensive Tracking
About Aerospace Distribution and Logistics Support Inc
Aerospace Distribution and Logistics Support Inc. (ADLS) is a North American multi-service organization that helps companies in the aerospace industry select, implement and manage their transportation and logistics solutions. With over 40 years of experience in the industry, ADLS utilizes a variety of security and delivery methods to ensure their customers’ products are delivered safely, securely and on time.
What Clear Spider has Done
ADLS needed a system that could help it track various aerospace parts as well as identify where and when damages to transported products occur.
Clear Spider developed a solution that incorporated the use of the Clear Spider mobile app to help ADLS address these issues. Using the app, ADLS’s technicians can scan items out of the warehouse and track their journey to the customer’s location. If an item is damaged on its journey, the technician can take a picture of the damages and upload the image to assist with issuing and processing an insurance claim. By having total visibility from the warehouse to the customer locations, ADLS has better accountability and can provide more value to their customers.
Overall, Clear Spider helps strengthen the relationships between ADLS and their customers by providing a layer of visibility and security to their transportation and logistics processes.
Challenges
- Cargo Tracking
- Pinpoint Damage Occurrence In-Transit
Solutions
- Fulfillment
- Consignment
- Order Management
- Mobile App
- Image Uploads
Results
- Better Accountability
- Save $100,000 in Insurance Premiums Annually
- Comprehensive Documentation
- Greater Profitability
- Barcode Scanning
- Mobile web app
- Image capture
