Technology and Telecommunications
About Hydro One Telecom
Hydro One Telecom is a telecommunications provider with a focus on providing solutions to rural and urban communities across Ontario as well as parts of Quebec. They boast a network structure that spans over 6400 km with communications solutions ideal for applications requiring resiliency, speed and security.
What Clear Spider has Done
Before Clear Spider, Hydro One had some difficulties seeing into the lifecycle of their products as well as being inefficient when trying to locate a specific product. They also found issues with keeping inventory levels consistently up-to-date as they had no way to relay inventory information back to their warehouse from the field.
Clear Spider was able to provide a solution that relieves both of these pain points. Using the mobile app, Hydro One’s technicians have a direct connection back to their inventory within Clear Spider and can update inventory levels for any product they might use out in the field. On the back-end, Clear Spider gives Hydro One the ability to see products as they flow from their life-cycles (from warehouse to installation) and if any products are transferred between technicians.
Clear Spider brings Hydro One peace of mind by providing a consistently clear picture of their warehouse supplemented by real-time inventory updates from field technicians.
Challenges
- Inventory Life Cycle Visibility
- Field Access to Inventory
Solutions
- Mobile App
- Transfers
- Warehousing
- Consumption
- Cloud-Based Solution
Results
- Real-Time Inventory Updates from the Field
- Increased Inventory Visibility
- Greater Operational Flexibility
- Mobile Inventory Access
- Enhanced Asset Tracking
About Western Digital
Western Digital is an American producer of hard disks and data drives including data technology products, storage devices, data center systems and cloud storage services. Headquartered in San Jose, California, Western Digital enjoys its continued reputation as one of the world’s leading data storage technology producers despite operating in the age of consistent digital disruption.
What Clear Spider has Done
Western Digital partnered with Clear Spider to develop a system that could log, track and sort their furniture inventory. As different faculties within Western Digital request additional furniture pieces, their employees can go into the Clear Spider system to see exactly where the desired piece is in storage and the system tracks who has scanned what out and where they were taking it to. This internal auditability helps Western Digital keep a closer eye on where their assets are and reduce the amount spent on tracking down lost items or purchasing necessary replacements.
With Clear Spider, Western Digital gets the full picture of their inventory and can leverage inventory insights to improve their business while keeping inventory costs in check.
Challenges
- Inventory Asset Tracking
- Full Inventory Visibility
- Inventory Auditability
Solutions
- Barcoding
- Inbound / Outbound Tracking
- Warehousing
Results
- Inventory Transaction History
- Internal Location Tracking
- Inventory Data Capture
About Summit Electric Supply
Founded in 1977, Summit Electric Supply is a top supplier and wholesale distributor for electrical professionals, contractors, project managers and engineers. They also enjoy their status as one of the largest distributors of electrical products in the United States and have 25 different service centers across the country.
What Clear Spider has Done
Summit Electric Supply was looking for a system that had VMI capabilities to benefit itself and its customers.
Clear Spider formed a pilot project which allows Summit Electric to use different trucks as locations and accurately monitor inventory for on-demand repairs and servicing. The Clear Spider mobile app was implemented as a primary tool for Summit’s technicians to use to update the backend inventory data while out on different jobs The app provides a variety of benefits such as giving the technicians the ability to view inventory reports and data in real-time. Additionally, Clear Spider was set up to seamlessly integrate with several of Summit’s existing systems to provide accurate data without completely overhauling the programs they already had in place.
Clear Spider continues to adapt to Summit Electric’s needs as they continue to provide amazing service to those who rely on them.
Challenges
- View Real-Time Data
- Consistent Data Updates
- Inventory History Reports
Solutions
- Mobile App
- Inventory Order Management
- Sage 300 & SAP Integrations
- Vendor Managed Inventory
- Customized Reports
Results
- Comprehensive Tracking
- Customer Ordering Through Clear Spider
- Increased Visibility
- Location Accessibility
- Inventory History Reports
About Electro Rent
The Electro Rent group has been providing users with electronic test equipment for over 40 years. By minimizing the costs of finding the right equipment, Electro Rent provides expert advice in a variety of fields including renting, leasing and purchasing of electronic equipment. The company enjoys a broad global presence with over 8,000 product lines being shipped to over 150 different countries.
What Clear Spider has Done
Clear Spider was brought in to organize tracking of Electro Rent’s items and electronic test equipment on a job by job basis.
Before Clear Spider, Electro Rent had struggled to track which equipment was being rented or used at various locations. This resulted in problems with efficiency and unaccounted or missing equipment. The Clear Spider system is used to view and track all of Electro Rent’s items at any given moment in time which greatly reduces confusion and the time it takes to track down specific equipment at different job sites.
With help from Clear Spider, Electro Rent has a better handle on their equipment inventory and can track their items and projects around the world with ease.
Challenges
- Inventory Visibility
- Inventory Control and Organization
- Field Equipment Tracking
Solutions
- Inventory Management
- Individual Projects under one System
- Replenishment Functionality
- Barcode Scanning
- Min / Max Levels and Notifications
Results
- Greater Visibility
- Effective Equipment Tracking
- Improved Inventory Efficiency
- Replenishment Function
- Consolidation of Multiple Business Units
About Modus Corporation
Modus Corporation is a wireless service company who have deployed thousands of wireless telecommunications facilities in municipalities across the Western United States. They are an industry leader in services such as: designing, building, retrofitting and modifying networks. Modus is actively deploying 5G technologies in San Francisco, Silicon Valley (multiple cities), Sacramento, Portland, Austin and San Antonio.
What Clear Spider has Done
What distinguished Clear Spider from other inventory management systems was its ability to adapt to Modus’ needs while retaining an easy to use and friendly user experience.
Modus was struggling to effectively manage its inventory reorder points and needed a platform to provide increased visibility into their inventory data. Clear Spider’s solution involved deploying the mobile app and implementing a replan function to provide efficient inventory management. Additionally, Clear Spider provides kitting functionality for Modus in order to provide both macro and granular item tracking which provides a more accurate picture of their overall inventory.
Clear Spider provides the full picture of Modus’s inventory today so they can focus on implementing the technology of tomorrow.
Challenges
- Project Tracking
- Inventory Data Reports
- Reorder Point Tracking
Solutions
- Customized Reports
- Kitting and Kit Production
- Tags and Serial Numbers
- Replan Adaptor
- Customized Mobile App
Results
- Improved Business Efficiency
- Efficient Tracking
- Successful Introduction of Replenishment/Replan
- Comprehensive Inventory Reports
- Cloud-Based Solution